Privacy Policy

This is a privacy policy for "sportybump.co.uk", Inc. Our home page on the Web is located at www.sportybump.co.uk

About Us 

sportybump.co.uk is committed to protecting your privacy and security. We will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules.

We will not pass on your details to anyone else without asking you first.

We do collate statistics about site traffic, sales and other commercial information which we pass on to trusted third parties to assist us in improving the service we provide to you. However, none of this information will identify individuals.

You may opt out of the various uses of your personal information at any time, even if you have previously given your consent for us to use them.

Cookies 

sportybump.co.uk uses cookies as part of the mechanism to hold the contents of the shopping basket during each visit that you make to the site, and as such we require both permanent and session cookies to be enabled.

There is no requirement to have 3rd party cookies enabled for our site to work, however we occasionally carry out market research, which a third party assists with, during which they may issue a cookie from our site. Some of our carefully selected affiliate partners may also issue cookies so that they can track sales at sportybump.co.uk through them. If 3rd party cookies are not accepted it does not affect the functionality of our site.

Security checks

As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.

From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is destroyed as soon as we have confirmed the details required.

We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.

Accounts and passwords

Your account contains your delivery and billing details, email preferences and a record of your orders. You will need your email address and password to see or edit your personal details. Please note that we do not store your credit card details online.

Opting in / out

sportybump.co.uk offers visitors opportunities to receive ad hoc emails, vouchers, regular emails and catalogues. Some of these are opt-in, others are opt-out. Each opportunity will explicitly state whether it is opt-in or opt-out.

If you would like further details of the lists you are signed up to, would like to change your preferences or simply want further information, please email Customer Services or call us on one of the numbers below.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Technical Director
"Sporty Bump Ltd."
6 The Brickfields,
Ware,
Hertfordshire,
SG12 0AZ.
United Kingdom
Telephone: 07790 661 841 or 07776 231 607

You may contact us by email at info@sportybump.co.uk

Dispute Resolution

In case of any dispute, please email Customer Services at customerservice@sportybump.co.uk or call us on one of the above telephone numbers.

If this does not address your concerns, please email info@sportybump.co.uk with 
FAO: the Company Secretary in the subject line.